Mercedes-Benz Collision Center

Mercedes-Benz Approved Technicians

If a collision repair is necessary, MBUSA strongly recommends that all repairs are performed by a certified technician using only genuine Mercedes-Benz body parts, mechanical components, electrical components, as well as all safety devices such as airbags and seatbelts.

Mercedes-Benz Approved Equipment

Possessing the necessary Tools and Equipment is required to meet the Mercedes-Benz Collision Standards. 

Genuine Mercedes-Benz Parts

Only Genuine Mercedes-Benz Replacement Parts are manufactured, approved and tested to meet the exact specification of each Mercedes-Benz vehicle.

Steering Components

To promote and maintain its rigorous standards of quality and safety, if a repair is necessary, MBUSA strongly recommends that all repairs be performed by a certified technician using only Genuine Mercedes-Benz Parts. Steering, suspension, and drive-axle components are important to a vehicle’s control and handling; their original design, measurements, and integrity are essential to it's safe operation.

Wheel Repair & Reconditioning

MBUSA does not endorse the use of reconditioned wheels or any process that claims to restore damaged wheels or rims on any Mercedes-Benz vehicle. Use of any wheel or tire not recommended by MBUSA may compromise safe motor vehicle operation, and may cause loss of control which may result in injury or death.

Genuine Replacement Parts

If a collision repair is necessary, MBUSA strongly recommends that all repairs are performed by a certified technician using only genuine Mercedes-Benz body parts, mechanical components, electrical components, as well as all safety devices such as airbags and seatbelts.

Glass Glazing

Adapted for the driving dynamics of vans, these tires achieve particularly high mileage at low consumption values.

Diagnostic Repair Following a Collision

Mercedes-Benz vehicles consistently set the standard for safety, occupant protection, and engineering design. Advancements in our technology incorporate many different electronic control units, sensors, and cameras that assist various functions within the vehicle. These components are an integral part of the vehicle’s operational, safety, and convenience features. During a collision, some of the vehicle’s sensors could sustain damage internally or in a manner in which failure is not evident to the driver of the vehicle. These vehicle sensors and control units must be evaluated after a collision to ensure that a complete repair is performed, regardless of whether the vehicle notifies the driver of damage or failure via the instrument cluster.