6/3/2020
For the health and wellbeing of our customers and employees, we are doing what we can to reduce public touch points at our dealership. As a result we are currently not offering some usual amenities such as complementary water bottles, coffee or shuttle service. We are also continuing to take additional measures to maintain a healthy environment. Please see our note from the General Manager below for more information.
3/24/2020
In light of the Local Emergency Directive issued earlier today, Mercedes-Benz of El Paso will remain open with revised hours.
Categorized as an essential business under SECTION 6 g. vi., “…Businesses Needed for Transportation - … Automobile dealerships for the sale of either new or used cars, auto-repair, and other related facilities -”, it has been strongly encouraged that we stay open for the benefit and protection of our customers and staff. As a result, our hours for each department will be revised to the following, effective tomorrow, March 25th:
Service and Parts:
Sales:
Body Shop:
If you have any additional questions, concerns or require any additional assistance, please do not hesitate to contact us via direct message, by phone at (915) 778-5341 or online at mercedesbenzelpaso.com.
3/16/2020
DEAR CUSTOMERS:
As a family owned and operated business, there is nothing more important to us than the health of our customers, employees and community. As a result, we are continuing to monitor the impact of the coronavirus and taking the following necessary steps to maintain a healthy environment:
On behalf of the entire Hoy Family Auto and Mercedes-Benz of El Paso family, we will do whatever possible to maintain a healthy environment and we look forward to serving your vehicle needs both in-store, by phone and online.
DREW HOY
General Manager