Let us know how we did! Our dealership has been serving the El Paso, Las Cruces, West Texas and Southern New Mexico communities since 1973 and is always working to provide our customers with the best service possible. Without the input of our customers we would not be where we are today and we greatly appreciate you taking the time to help us improve our service.
Below you can see how well others have enjoyed their experience with our friendly team.
5 out of 5 stars
The dealership is totally fantastic from the beginning to the end it’s a wonderful fantastic experience here at hoy Mercades the entire staff will go out of the way for you you will never find a more wonderful fantastic experience in getting a car
My wife took her C300 to get the tire pressure sensor fixed on 08/01/2019. The staff was very friendly and professional. The mechanics fixed my wife's car in a short period of time and even washed her car when they were done. Great staff and service even after you purchase a car from them, the quality of service never fails. Thank you Mercedes-Benz of El Paso for taking care of my family.
We had a great experience with Isaac while purchasing our Mercedes-Benz. He listened to our questions and answered them kindly and elaborated on them as well. We enjoyed that Isaac was not very persistent, he was very patient, and he made both my wife and I feel as if we were on top of the world! Great job Isaac and best wishes on your continued success!
We’re from the San Antonio area and drove our 2018 GLC300 Coupe 4-Matic to El Paso. I stopped in to get a car wash and car was ready in less than 30 min. I want to thank Loni Miller for getting us in and out so quick. Great service!!!
It was time for our first service. The service rep, Joe was very professional. Our car was returned to us in a few hours, better than new! The loaner they gave us to use was the next model up from the one we own, which is a great marketing! We'll definitely be going back in the future.
Joe Montelongo in service is the best. He always makes sure my car is sparkling clean and lets me work in a private business office set up for customers while I wait! Additionally, he always knows I'm in a hurry and get me in and out as soon as possible. And if I ever need a loaner, it's never a problem! Thanks Joe!
Very nice lobby and very friendly worker's. My saleswoman was great took care of my wife and got her what she wanted
Great experience, salesman was very approachable and friendly, answered all my questions, made purchasing an amazing vehicle a breeze
Took my C-300 in for it’s general service, and as always, Joe Montelongo assisted me. He is an amazing service advisor and constantly recommends me the things I know my vehicle needs. Incredibly trust worthy, and on top of his line of work. A+++!
Took my vehicle in for service and Joe Montelongo went above and beyond to take care of me. The best service advisor I've ever dealt with. Totally recommend!!