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How Are We Doing?

Let us know how we did! Our dealership has been serving the El Paso, Las Cruces, West Texas and Southern New Mexico communities since 1973 and is always working to provide our customers with the best service possible. Without the input of our customers we would not be where we are today and we greatly appreciate you taking the time to help us improve our service.

Below you can see how well others have enjoyed their experience with our friendly team.

163 Testimonials
5 out of 5 stars
5 star
159
4 star
4
3 star
0
2 star
0
1 star
0
The dealership is totally fantastic from the beginning to the end it’s a wonderful fantastic experience here at hoy Mercades the entire staff will go out of the way for you you will never find a more wonderful fantastic experience in getting a car
Jessica Grecco
2019-07-27
MB El Paso service department has provided excellent service for the past two years for my GL 450. Prompt and professional. Roger Ganoa always made me a satisfied customer. Keep up the good work.
Anantha Ramana Vellipuram
2020-10-10
a pleasant car buying experience with a trade-in. who knew you could find a beautiful Subaru Forester at a Mercedes dealership ?! enjoyed working with Dino
Patricia Wasmund
2019-11-19
Isaac Flores was amazing. He helped me get the GLC 300 coupe if wanted for so long. He and Julio Cervantes were wonderful to work with. I look forward to a relationship with my new Mercedes family. Robert H.
Moonhead Creations
2022-03-31
I purchased a Mercedes Benz GLE 350 from Hector P. He was completely professional and very attentive. Hector was quick to answer all my text messages at all times. He was also very honest. I went in after placing a deposit on a GLE 350 I liked, but I was unsure if I wanted 4MATIC vs. rear wheel drive. They had one available that was more expensive. He did not try to sell me the more expensive one. He in fact told me the one I originally picked would be perfect for my needs. I appreciated his hon... More
Marissa Pichardo
2022-03-31
Natalie Lara really worked to get us a great deal. This is the second vehicle we have purchased with her. Great salesperson.
Pat Duarte
2021-03-21
Kevin made my car buying experience at Mercedes Benz effortless and painless. He was thorough in explaining the features of the vehicle and quickly answered any questions I had. Great experience
Salvador Juarez
2020-01-25
Great service, fast, friendly! Can't ask for anything more. Facilities were clean and inviting.
Adrian Fernandez
2021-11-08
Hector Pereira went above and beyond on customer service. It was my first Mercedes purchase and he explained everything from top to bottom of my new vehicle. He still calls and checks in on us to make sure we don’t have and questions.
Nicolle Toyosima
2021-08-16
Kevin is professional and knowledgeable about his stuff. He made our experience with the company smooth and listened to all of our requests. If you’re thinking of doing business with them they’ll take good care of you.
Angie Bird
2020-05-03
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