Let us know how we did! Our dealership has been serving the El Paso, Las Cruces, West Texas and Southern New Mexico communities since 1973 and is always working to provide our customers with the best service possible. Without the input of our customers we would not be where we are today and we greatly appreciate you taking the time to help us improve our service.
Below you can see how well others have enjoyed their experience with our friendly team.
5 out of 5 stars
The dealership is totally fantastic from the beginning to the end it’s a wonderful fantastic experience here at hoy Mercades the entire staff will go out of the way for you you will never find a more wonderful fantastic experience in getting a car
a pleasant car buying experience with a trade-in. who knew you could find a beautiful Subaru Forester at a Mercedes dealership ?! enjoyed working with Dino
Kevin made my car buying experience at Mercedes Benz effortless and painless. He was thorough in explaining the features of the vehicle and quickly answered any questions I had. Great experience
Kevin is professional and knowledgeable about his stuff. He made our experience with the company smooth and listened to all of our requests. If you’re thinking of doing business with them they’ll take good care of you.
My wife took her C300 to get the tire pressure sensor fixed on 08/01/2019. The staff was very friendly and professional. The mechanics fixed my wife's car in a short period of time and even washed her car when they were done. Great staff and service even after you purchase a car from them, the quality of service never fails. Thank you Mercedes-Benz of El Paso for taking care of my family.
We had a great experience with Isaac while purchasing our Mercedes-Benz. He listened to our questions and answered them kindly and elaborated on them as well. We enjoyed that Isaac was not very persistent, he was very patient, and he made both my wife and I feel as if we were on top of the world! Great job Isaac and best wishes on your continued success!
This is my second purchase here! In between I made a purchase from ford and decided to trade in my ford for another VW. I have had an amazing experience with both purchases, I always get the best customer service and that’s exactly why I came back! Alberto Velazquez was my sales man, and Patricio was the manager they both went above and beyond to get me what I wanted. I highly recommend making your next purchase here! Thank you!
It was my best experience to date in the purchase of a vehicle. The staff was knowledgeable, friendly, professional and prepared for my needs. I would not hesitate to buy another car from them in the future. Thank you Mercedes of El Paso!
I’ve been to a few dealerships prior to buying the car I purchased here. Armando was great showing us everything we wanted and didn’t pressure or push us in any way. You go and look at what you like and vehicles are priced competitively, unlike most places in El Paso.
We’re from the San Antonio area and drove our 2018 GLC300 Coupe 4-Matic to El Paso. I stopped in to get a car wash and car was ready in less than 30 min. I want to thank Loni Miller for getting us in and out so quick. Great service!!!