Disclaimers
The dealership is totally fantastic from the beginning to the end it’s a wonderful fantastic experience here at hoy Mercades the entire staff will go out of the way for you you will never find a more wonderful fantastic experience in getting a car
2019-07-27
My wife took her C300 to get the tire pressure sensor fixed on 08/01/2019. The staff was very friendly and professional. The mechanics fixed my wife's car in a short period of time and even washed her car when they were done. Great staff and service even after you purchase a car from them, the quality of service never fails. Thank you Mercedes-Benz of El Paso for taking care of my family.
2019-08-02
Joe Montelongo in service is the best. He always makes sure my car is sparkling clean and lets me work in a private business office set up for customers while I wait! Additionally, he always knows I'm in a hurry and get me in and out as soon as possible. And if I ever need a loaner, it's never a problem! Thanks Joe!
2018-05-23
Very nice lobby and very friendly worker's. My saleswoman was great took care of my wife and got her what she wanted
2019-05-25
Great experience, salesman was very approachable and friendly, answered all my questions, made purchasing an amazing vehicle a breeze
2019-05-16
Took my C-300 in for it’s general service, and as always, Joe Montelongo assisted me. He is an amazing service advisor and constantly recommends me the things I know my vehicle needs. Incredibly trust worthy, and on top of his line of work. A+++!
2019-07-17
Took my vehicle in for service and Joe Montelongo went above and beyond to take care of me. The best service advisor I've ever dealt with. Totally recommend!!
2019-07-17
Luis was amazing. Got me exactly what I wanted for an unbeatable price. Went out of his way to help me in making sure it was an easy process and I was completely satisfied! Could not have asked for a better experience.
2019-07-20
Dino is the BEST car salesman that my husband and I have dealt with. He does it all in the customer's best interest. I will be sure to recommend Hoy Automotive to everyone.
2019-07-20
I am very Happy and Blessed with the experience my Family and I had at Hoy VW. Armando was a joy working with and listened to everything we were looking for. Thank you all again for our wonderful experience!!!
2019-05-23