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How Are We Doing?

Let us know how we did! Our dealership has been serving the El Paso, Las Cruces, West Texas and Southern New Mexico communities since 1973 and is always working to provide our customers with the best service possible. Without the input of our customers we would not be where we are today and we greatly appreciate you taking the time to help us improve our service.

Below you can see how well others have enjoyed their experience with our friendly team.

128 Testimonials
5 out of 5 stars
5 star
125
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The dealership is totally fantastic from the beginning to the end it’s a wonderful fantastic experience here at hoy Mercades the entire staff will go out of the way for you you will never find a more wonderful fantastic experience in getting a car
Jessica Grecco
2019-07-27
a pleasant car buying experience with a trade-in. who knew you could find a beautiful Subaru Forester at a Mercedes dealership ?! enjoyed working with Dino
Patricia Wasmund
2019-11-19
Kevin made my car buying experience at Mercedes Benz effortless and painless. He was thorough in explaining the features of the vehicle and quickly answered any questions I had. Great experience
Salvador Juarez
2020-01-25
Kevin is professional and knowledgeable about his stuff. He made our experience with the company smooth and listened to all of our requests. If you’re thinking of doing business with them they’ll take good care of you.
Angie Bird
2020-05-03
Leslie was hospitable, kind, and professional. I honestly have never met a sales associate with all these qualities. I felt very comfortable as he talked about my options. He was transparent and honest and very knowledgeable. I appreciate the time he took, I never felt rushed. He made me feel important during my visit and test drive. I highly recommend Leslie for an unforgettable Mercedes Benz experience. Thank you Leslie!
Maria Chavez
2020-07-29
My wife took her C300 to get the tire pressure sensor fixed on 08/01/2019. The staff was very friendly and professional. The mechanics fixed my wife's car in a short period of time and even washed her car when they were done. Great staff and service even after you purchase a car from them, the quality of service never fails. Thank you Mercedes-Benz of El Paso for taking care of my family.
Andres Grove
2019-08-02
We had a great experience with Isaac while purchasing our Mercedes-Benz. He listened to our questions and answered them kindly and elaborated on them as well. We enjoyed that Isaac was not very persistent, he was very patient, and he made both my wife and I feel as if we were on top of the world! Great job Isaac and best wishes on your continued success!
DANIEL MENDOZA
2019-09-17
This is my second purchase here! In between I made a purchase from ford and decided to trade in my ford for another VW. I have had an amazing experience with both purchases, I always get the best customer service and that’s exactly why I came back! Alberto Velazquez was my sales man, and Patricio was the manager they both went above and beyond to get me what I wanted. I highly recommend making your next purchase here! Thank you!
Brittany Lee
2020-04-14
It was my best experience to date in the purchase of a vehicle. The staff was knowledgeable, friendly, professional and prepared for my needs. I would not hesitate to buy another car from them in the future. Thank you Mercedes of El Paso!
Ray P
2020-01-23
It was a very smooth and fast purchase . Louie was very professional and detailed with any questions or concerns I had about the vehicle. I love my new Mercedes ❤️
Laura Nichols
2020-06-18