How Are We Doing?

Let us know how we did! Our dealership has been serving the El Paso, Las Cruces, West Texas and Southern New Mexico communities since 1973 and is always working to provide our customers with the best service possible. Without the input of our customers we would not be where we are today and we greatly appreciate you taking the time to help us improve our service.

Below you can see how well others have enjoyed their experience with our friendly team.

Customer Lobby
Sort by: Latest review first / Highest rating first
Tiffani Bowie 11 Jun 2018
My service advisor Loni Miller is very professional and covers every detail. She made my servive appointment pain-free and went above and beyond to help me. She took great care of my car. The best hands down.
5 rate
Google
Cristina Garcia 09 Jun 2018
Excellent service at Mercedes-Benz. Roger Gaons always treats us like family. We had an issue with our car the same day we were leaving town. He went out of his way to take it in and had it ready for us. Thank you so much!
5 rate
Google
Roberto Ransom 08 Jun 2018
The overall experience at this dealership has been very positive. Truly a team of professionals and kind people, across different service areas. From Mr. Gaona to David driving the shuttle, and the people at the parts department. Kudos to this dealership for a great customer service!
5 rate
Google
Jennel Edwards 31 May 2018
Mercedes Benz of El Paso is amazing!!!!! I’m always treated like family in the service department, service is always quick and Convenient. They always show concern in me and my family safety. The staff is always friendly and helpful!!! This is definitely an extension to my family! Me. Roger litera...lly treats me like his daughter!!!!! Show more
5 rate
Google
paul rodriguez 30 May 2018
Awesome place to service your vehicle. Loni Miller made my service experience at Mercedes-Benz of El Paso nice and easy. If you ever need any service ask for Loni, it will be a breeze.
5 rate
Google
Mariah Spady 27 May 2018
I recently went in with questions about purchasing a new car and trading in my car.. Sedrick, Michelle, Isaac, and Frank were very helpful and assisted me with any questions or concerns I had. I thank the entire team for making my first buy, an easy and memorable one.
5 rate
Google
Kapil Mangla 24 May 2018
Come for service of my car here and Roger in the service department is always very helpful and explains the condition of car and kind of service and work it needs which makes me comfortable that I am getting right service and great customer care.
5 rate
Google
Sabrina Shaddix 23 May 2018
To own a Mercedes is the bomb!! And its even greater when you work with a fantastic service professional like Joe Montelongo. Joe consistently provides supreme customer service. Joe you are one in a million and thank you so much for the years of great service. The experience at Mercedes Benz of ...El Paso and all of their staff is warm, inviting and productive, thank you very much. Show more
5 rate
Google
Laura Salome 23 May 2018
Joe Montelongo in service is the best. He always makes sure my car is sparkling clean and lets me work in a private business office set up for customers while I wait! Additionally, he always knows I'm in a hurry and get me in and out as soon as possible. And if I ever need a loaner, it's never a... problem! Thanks Joe! Show more
5 rate
Google
latino g 21 May 2018
A shout out to Rogelio at service dept. Went to take my car on sat am. Took his time to explain things and service was very fast . Thank u bud 4 ur help . Thumbs up!
5 rate
Google
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