How Are We Doing?

Let us know how we did! Our dealership has been serving the El Paso, Las Cruces, West Texas and Southern New Mexico communities since 1973 and is always working to provide our customers with the best service possible. Without the input of our customers we would not be where we are today and we greatly appreciate you taking the time to help us improve our service.

Below you can see how well others have enjoyed their experience with our friendly team.

Customer Lobby
Sort by: Latest review first / Highest rating first
Gabriela Mendez 09 Nov 2018
Labor is pretty expensive but they always get the job done. Also have a shuttle available so thats helpful
5 rate
Google
Grace Grace 21 Oct 2018
Jennifer Stockman is extremely talented and skilled at what she does, which is alot- yet customer service by far exceeded expectations. Give this woman a raise. Thank you for having people that still care.
5 rate
Google
vahid khoshkam 12 Sep 2018
Excellent service before and after the purchase.All the managers and staff were great.We purchased the desired car quickly and without any problems.
5 rate
Google
Robert Mason 06 Sep 2018
In all honesty, I dont think anyone really enjoys the inconvenience of a trip to the dealership no matter how good the coffee and cookies are....lol! However, your shuttle driver is one of those exceptional people that is such a delight to deal with that I can, at least, enjoy the shuttle ride home... .???? He has a wealth of experience and maturity that can only be acquired by a life well lived. His competant driving and cheerful conversation is always very welcome whenever I have the pleasure of dealing with him. Vr, Bob Mason Show more
5 rate
Google
T C 15 Jun 2018
Thank you Joe M. for consistently providing exceptional service to me over these last 2 years at Mercedes! My service has been professional, timely, and a pleasant experience. Thank you for your kindness and thoughtfulness????????
5 rate
Google
Tiffani Bowie 11 Jun 2018
My service advisor Loni Miller is very professional and covers every detail. She made my servive appointment pain-free and went above and beyond to help me. She took great care of my car. The best hands down.
5 rate
Google
A Google User 11 Jun 2018
My service advisor Loni Miller is very professional and covers every detail. She made my servive appointment pain-free and went above and beyond to help me. She took great care of my car. The best hands down.
5 rate
Google
Cristina Garcia 09 Jun 2018
Excellent service at Mercedes-Benz. Roger Gaons always treats us like family. We had an issue with our car the same day we were leaving town. He went out of his way to take it in and had it ready for us. Thank you so much!
5 rate
Google
A Google User 09 Jun 2018
Excellent service at Mercedes-Benz. Roger Gaons always treats us like family. We had an issue with our car the same day we were leaving town. He went out of his way to take it in and had it ready for us. Thank you so much!
5 rate
Google
Roberto Ransom 08 Jun 2018
The overall experience at this dealership has been very positive. Truly a team of professionals and kind people, across different service areas. From Mr. Gaona to David driving the shuttle, and the people at the parts department. Kudos to this dealership for a great customer service!
5 rate
Google
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