Mercedes-Benz of El Paso
Service Department

Your Exclusive Mercedes-Benz Service Center

 

To keep your Mercedes-Benz running at its absolute best it's important to bring your vehicle in for its regularly scheduled maintenance. Having regular oil changes and tire rotations can help prevent vehicle malfunction and catch any small problems before they become big problems. At Mercedes-Benz of El Paso we have the knowledge and equipment to keep your Mercedes-Benz in top shape. Everyone on the Mercedes-Benz of El Paso service team is dedicated to providing you and each member of the El Paso, Las Cruces, West Texas and Southern New Mexico communities the highest quality customer service possible.

 

  • Service A/B Package1
  • Front End Alignment
  • Maintenance (Wipers, Headlights, Etc)
  • Replace / Adjust Brakes
  • Service Package
  • Muffler / Exhaust Repair
  • Coolant Flush
  • Vehicle Checkup / Inspection
  • Transmission Flush
  • Electrical Service
  • Tire Balance
  • Filter Replacement
  • Tire Rotation
  • Much More!

1Service A/Service B Packages for MY09 and newer

Service at 10,000 miles or 1 year

  • Synthetic motor oil replacement
  • Oil filter replacement
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter

Service at 20,000 miles or 2 years

  • Synthetic motor oil replacement
  • Oil filter replacement
  • Cabin dust/combination filter replacement
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter
  • Brake fluid exchange

Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.

Questions?

Speak with one of our Mercedes-Benz team members to get quick answers to any questions you may have! We look forward to hearing from you.

Service Dept Hours
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
7:30 AM - 1:30 PM
Sunday
Closed
Please check errors
Mercedes-Benz Service Department El Paso

Schedule service for your Mercedes-Benz in El Paso, Texas

When you bring your Mercedes-Benz to Mercedes-Benz of El Paso you get the highest quality service for your vehicle whether it's a newer model or a classic. Our service department technicians can take care of the latest Mercedes-Benz models as well as perform maintenance and repairs on Mercedes-Benz classics. Schedule your vehicle maintenance and repairs with Mercedes-Benz of El Paso today for personalized and quality vehicle service. While you are waiting for your vehicle maintenance to finish you can also relax in our waiting area or utilize our loaner models. We strive to make your service experience as simple, easy, and hassle free as possible. If you have any questions about what the Mercedes-Benz of El Paso service team is capable of, then simply give us a call or stop by and see us today.

mercedes-benz el paso roadside assistance

Mercedes-Benz Roadside Assistance in El Paso, Texas

Assistance, when you need it the most. Whether you need to replace a flat tire, or jump-start your vehicle in the event of a dead battery, Mercedes-Benz Roadside Assistance will be there. If you have an eligible Mercedes-Benz vehicle, simply contact Roadside Assistance by using our 800 number, accessing our app, or if you have mbrace®, push the Wrench button. Then, Mercedes-Benz personnel will be dispatched to your location at no charge.

Mercedes-Benz Roadside Assistance doesn’t just stop at fixing a tire or providing a few extra gallons of fuel. We’ll also arrange for a tow to the nearest authorized Mercedes-Benz dealer at no charge should your vehicle experience a mechanical issue or be involved in an accident. Rest assured that your vehicle will be repaired using only Genuine Mercedes-Benz Parts.

Mercedes-Benz Collision Center in El Paso, TX

When the worst happens, who do you call? As an owner of a premier Mercedes-Benz vehicle, if your vehicle should need serious structural repairs after a collision, you will want only the best service and top-of-the-line materials. Fortunately Mercedes-Benz Collision Centers are available to handle the essential repairs of your vehicle. As part of Mercedes-Benz of El Paso, Hoy Family Auto is your body shop in El Paso, TX. We are iCar Certified, the highest level of achievement the auto body shop industry.

Order Parts or Request a Quote

Shop Genuine Accessories for your Mercedes-Benz

Ordering the parts & accessories for your new Mercedes-Benz is crucial. Contact our Parts Department with any Parts or Accessory related questions!

Mercedes-Benz Online Tire Store

Order tires for your Mercedes online

Ordering the right tires for your Mercedes-Benz is crucial. Use the Mercedes-Benz of El Paso easy online ordering tool to get the right tires for your Mercedes-Benz without having to call in or come into the store.

Meet our Team

Each member of our team is passionate about our GM vehicles and dedicated to providing the 100% customer satisfaction you've come to expect from Mercedes-Benz of El Paso. Whether you're shopping for a new or pre-owned vehicle or visiting our parts and service departments, you can count on our staff to provide one-on-one attention for a superior customer service experience.

Looking for employment? Join our winning team at Mercedes-Benz of El Paso!

All

Service

Willie Estrada
Parts and Service Director
Willie Estrada
Adrian Valdez
Shop Manager
Adrian Valdez
Joe Montelongo
Mercedes-Benz Service Advisor
Joe Montelongo
Loni Miller
Mercedes-Benz Service Advisor
Loni Miller
Roger Gaona
Mercedes-Benz Service Advisor
Roger Gaona
Bill Head
Mercedes-Benz Technician
Bill Head
Carlos Mora
Mercedes-Benz Technician
Carlos Mora
Chris Guiterrez
Mercedes-Benz Technician
Chris Guiterrez
Dale Yeakley
Mercedes-Benz Technician
Dale Yeakley
Jerry Ortega
Mercedes-Benz Technician
Jerry Ortega
Jose. A Meza
Mercedes-Benz Technician
Jose. A Meza
Lupe Carrera
Mercedes-Benz Technician
Lupe Carrera
Rudy Rodriguez
Mercedes-Benz Technician
Rudy Rodriguez
Fernando Carillo
Warranty Clerk
Fernando Carillo
Jordan Shaddix
Cashier
Jordan Shaddix
Vicky Estorga
Cashier
Vicky Estorga
David Hockenberry
Shuttle Driver
David Hockenberry
Fred Garcia
Lot Tech
Fred Garcia
Service

Service

Willie Estrada
Parts and Service Director
Willie Estrada
Adrian Valdez
Shop Manager
Adrian Valdez
Joe Montelongo
Mercedes-Benz Service Advisor
Joe Montelongo
Loni Miller
Mercedes-Benz Service Advisor
Loni Miller
Roger Gaona
Mercedes-Benz Service Advisor
Roger Gaona
Bill Head
Mercedes-Benz Technician
Bill Head
Carlos Mora
Mercedes-Benz Technician
Carlos Mora
Chris Guiterrez
Mercedes-Benz Technician
Chris Guiterrez
Dale Yeakley
Mercedes-Benz Technician
Dale Yeakley
Jerry Ortega
Mercedes-Benz Technician
Jerry Ortega
Jose. A Meza
Mercedes-Benz Technician
Jose. A Meza
Lupe Carrera
Mercedes-Benz Technician
Lupe Carrera
Rudy Rodriguez
Mercedes-Benz Technician
Rudy Rodriguez
Fernando Carillo
Warranty Clerk
Fernando Carillo
Jordan Shaddix
Cashier
Jordan Shaddix
Vicky Estorga
Cashier
Vicky Estorga
David Hockenberry
Shuttle Driver
David Hockenberry
Fred Garcia
Lot Tech
Fred Garcia
mercedes-benz el paso, texas

Hello from the Mercedes-Benz of El Paso Service Team

Our friendly & qualified Mercedes-Benz staff is here to help!

mercedes-benz el paso
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