I purchased my first ever 2018 Mercedes Benz E400 Coupe and I must say that I experienced the best customer service from Natalie Lara!! Her professionalism, thoroughness and attention to detail were top notch. I came in with the intention of looking at another car and when she saw that my eyes were on the E400 she did NOT push me towards it. She was warm and friendly and showed me what I came in looking to see. She asked me in great detail what I was looking for and then asked me what would it take for "them" to get me into the car I was eyeing AND made it happen. Unbelievable!! I originally had other cars on my mind but her approach had me seal the deal immediately. I cannot put all of this into words but I have never had anyone listen to what my desires were AND go above and beyond to help me realize them. Not only that, she ensured that I received the best interaction with the team members (who were professional and thorough as well) and took her time in going over everything about the process and car including answering all of the questions that I had. Now this might seem like her job but customer service goes a LONG way with me. She showed me everything on the car and patiently waited until I could get the gist of everything. Even after the sale she continues to treat me as a VALUED customer and not just a number. A lot of other companies can learn a thing or two from her. If you want to purchase a Mercedes Benz in El Paso, see Ms. Natalie Lara immediately! You won't be disappointed. Signed ONE HAPPY CUSTOMER. Oh BTW, I LOVE my Mercedes Benz E400 Coupe!
Welcome to Mercedes-Benz of El Paso
Hello from Mercedes-Benz of El Paso - Top luxury car dealer & service in El Paso since 1973! Our luxury Mercedes-Benz dealership is your one-stop-shop for new Mercedes-Benz’s in all sizes, shapes, and colors. From the sporty and powerful C 300 with 4MATIC® and 241-hp, as well as Collision Prevention Assist and PRESAFE®, to the streamlined and efficient GLA 250 with its versatile and adjustable cargo space and 4-wheel independent suspension, and anything in between (C, CLA, E, GL, GLA, GLK, M, S and SLK-class) Mercedes-Benz of El Paso has your needs covered in El Paso, Las Cruces, West Texas and South Eastern New Mexico. Plus, in addition to the standard new car warranty, with the extended warranty options available on new purchases, you can keep yourself covered for anywhere up to 11 years or 150,000 miles. With that much protection, you can relax, knowing you and you’re new Mercedes-Benz are covered if you need it
Mercedes-Benz Service Done Right
Your Mercedes-Benz can't be serviced by just anybody. We have several Master Certified Mercedes-Benz Technicians who have gone through the proper training & certification process to know how to handle your luxury car properly. In fact, on top of the rigurious training many of our MB Service Technicians have worked for us for several years.
With years of experience servicing Mercedes-Benz cars & working with Mercedes-Benz customers our technicians have the know how and service standards to exceed your typical luxury car service expectations. Not to mention, we also offer fresh baked cookies in our customer waiting area.
Genuine Mercedes-Benz Parts
Why do genuine Mercedes-Benz parts matter? Well, in order for your Mercedes-Benz to operate at the optimal level, it needs the right parts. Every Mercedes-Benz part is engineered specifically for the vehicle it's made for. So whether you have a new luxurious Mercedes-Benz E-Class sedan or a sporty CLA Coupe it's important you buy licensed Mercedes-Benz parts. So if you're in the El Paso, Las Cruces or surrounding area, please stop by our dealership or order you parts online on our website to have the parts shipped directly to you.