Dealership Staff


Click on one of the people below to find out more information.

Three Generations

Steve McLellan Hoy
Second Generation

Steve McLellan Hoy, son of Robert "Bob" Hilary Hoy Jr., was a dedicated leader at Hoy Family Auto. Born and raised in El Paso, he graduated from St. Clement's School, El Paso High School, Southern Methodist University, and Baylor University, where he earned a Master's in Geology. Steve served as the Chief Operating Officer of Hoy Family Auto, embodying a passion for the automotive industry and mentoring his staff. He was actively involved in the El Paso community, serving in various organizations such as the El Paso Community Foundation and the Kern Place Association.

Steve was known for his love of adventure and the outdoors, enjoying activities such as hiking, mountain biking, and skiing. His commitment to family and community was evident in all aspects of his life. He was a mentor and role model to many, fostering a supportive and family-oriented work environment at the dealership. Steve's legacy of leadership and service continues to inspire those who knew him, leaving a lasting impact on the El Paso community and the automotive industry.

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Robert "Bob" Hilary Hoy Jr.
First Generation

Robert "Bob" Hilary Hoy Jr. was a cornerstone of the El Paso community and the automotive industry. Born on July 2, 1933, Bob played a pivotal role in the success of the Hoy Family Auto dealership, which has thrived under three generations of family ownership. His dedication to excellent customer service and community engagement helped the dealership become a trusted name in the region.

Beyond his contributions to the business, Bob was a founding member of the Paso del Norte Health Foundation and the Paso del Norte Community Foundation. His leadership and vision were instrumental in shaping these organizations, which focus on improving health and quality of life in the region. Bob and his wife, Rose Ann, established the Bob and Rose Ann Hoy Fund to support various philanthropic endeavors, reflecting their lifelong commitment to giving back to the community.

Bob's legacy extends to his mentorship of young leaders and his impact on community development programs. The REALIZE leadership development program, named in his honor, continues to cultivate new leaders in El Paso, embodying Bob's spirit of service and dedication. Bob Hoy's life was marked by his unwavering commitment to his family, business, and community, leaving an indelible mark on El Paso.

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Robert "Drew" Hoy
Third Generation (General Manager)

Robert "Drew" Hoy, grandson of Robert "Bob" Hilary Hoy Jr., continues the family legacy at Hoy Family Auto. Raised in El Paso, Drew upholds the values of excellence and community engagement established by his grandfather and father. As a key figure in the dealership, Drew focuses on innovation and customer service, ensuring the business remains a trusted name in the region. His leadership reflects the family's dedication to both the automotive industry and the El Paso community, promising a bright future for Hoy Family Auto.

Drew is actively involved in various community initiatives and organizations, following in the philanthropic footsteps of his family. He is committed to continuing the Hoy tradition of giving back to the community, supporting local causes, and fostering a spirit of service. Drew's vision for the future of Hoy Family Auto includes embracing new technologies and business practices while maintaining the personal touch and customer-centric approach that has defined the dealership for generations. His dedication to the family's legacy ensures that Hoy Family Auto will continue to thrive and serve the El Paso community for years to come.

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Elizabeth "Beth" Hoy
Third Generation (Service Advisor)


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Administration

Terry Avila
Office Manager / Human Resources Manager


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Arlene Alvarez
Controller


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Sonia Servin
Accounts Receivable


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Joanne Duran
Title Clerk


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Cynthia Fabela
Accounting Office Clerk


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Nicole Salazar
Customer Relations Specialist


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Fernando Carrillo
Warranty Administrator


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Sales Management

Agustin Candelas
General Sales Manager


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Leslie Fleischer
Mercedes-Benz New Car Sales Manager


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Natalia Lara
Mercedes-Benz New Car Assistant Sales Manager / Sales Professional


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Martin Rangel
Pre-Owned Sales Manager


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Justin Guerrero
Pre-Owned Assistant Sales Manager


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Mercedes-Benz Sales

Isaac Flores
Marketing Director / Sales Professional


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Luis Madrid
Sales Professional


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Hector Pereira
Sprinter Specialist / Sales Professional


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Pre-Owned Sales

Dino Robles
Sales Professional


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Mario Macias
Sales Professional


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Daniel Sanchez
Sales Professional


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Louie Salazar
Sales Professional


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Andres Chaidez
Sales Professional


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Alan Miranda
Pre-Owned Sales Consultant


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Michael Ortega
Inventory Manager


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Gustavo Castillo
Lot Attendant


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Angel Gonzalez
Lot Attendant


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Finance

Frank Flores
Finance Manager


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Martin Diaz De Leon
Finance Manager


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Business Development

Julissa Aguilar
Business Development Representative


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Katherine Fernandez
Business Development Representative


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Reception

Paola Hernandez
Receptionist


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Richard Aguirre
Receptionist


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Parts & Service Management

Omar Martinez Jr.
Parts & Service Director


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Jose Meza
Service Manager


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Loni Miller
Service Drive Manager


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Parts Department

Robert Wells
Parts Consultant


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Ronald Schuler
Parts Consultant


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Ricardo Mora
Parts Consultant


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Jorge Castro
Parts Consultant


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Zachary Gonzales
Shipping & Receiving


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Daisy Perez
Parts Inventory Specialist


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Service Advisors

Jeffrey Uy
Service Advisor


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Joshua Tolentino
Service Advisor


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Rogelio "Roger" Gaona
Service Advisor


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William Kendrick
Service Express


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Service Technicians

Carlos Mora
Shop Foreman


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William "Bill" Head
Service Technician


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Michael Bittar
Service Technician


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Dale Yeakley
Service Technician


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James McCormick
Service Technician


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Christopher Gutierrez
Service Technician


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Jesus Bernal Zamarripa
Service Technician


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Ethan Martinez
Xpress Technician


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Eddie Martinez
Xpress Technician


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Mike Romero
Apprentice Technician


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Ruben Rodriguez
Xpress Technician


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Nathan Limon
Service Technician Apprentice


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Osmar Rodriguez-Annett
Assistant Service Technician


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Jorge Romero Gomez
Service Technician


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Vincent Arriola
Service Technician Apprentice


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Pablo Acosta
Pre-Owned Service Technician


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Michael Hernandez
Service Lot Attendant


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Service Shuttle Drivers

Waltero Guzman
Shuttle Driver


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Parts & Service Cashiers

Regina Hernandez
Cashier


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Keyla Cordova
Cashier


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Body Shop

Rene Villegas
Body Shop Advisor


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Oscar Aguero
Body Shop Technician


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Manuel Aparicio
Bodyman


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Martin Carmona
Prepper


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Gilbert Gomez
Body Shop Manager


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Enrique Granados
Body Shop Advisor


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Raul Macias
Body Shop Advisor


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Hilda Ortiz
Head Cashier


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Alan Felix
Polisher


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Lesley Macias
Receptionist / Cashier


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Edgar Castaneda
Body Shop Technician


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Lucero Esparza
Polisher


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Javier Castaneda
Body Shop Technician


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Martin Felix
Body Shop Technician


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Gregory Kiser
Buffer


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Jose Lardizabal
Body Shop Maintenance


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Omar Montoya
Body Shop Parts Counter


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Rodolfo Melendez
Body Shop Technician


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Miguel Leyva
Polisher


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Julio Virrueta
Painter


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Rogelio Montes
Body Shop Parts Counter


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Erick Olivares
Body Shop Technician


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Cesar Ruiz Mendoza
Body Shop Technician


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