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Dealership
Steve Hoy

Steve Hoy

Founder

Steven McLellan Hoy, 56, died peacefully at his home in El Paso, Texas, on Saturday, November 12, 2016. Born and raised in El Paso, he attended St. Clements School, El Paso High School, Southern Methodist University, where he received a Bachelor of Science, and Baylor University where he completed a Masters in Geology. Mr. Hoy was also a graduate of the National Automotive Dealers Association (NADA) Delaer Academy. Steve lived for adventure and loved the outdoors, hiking, heli-skiing, mountain biking, golfing, tennis; howver, most of all he loved spending time with his family and friends. Steve was just as passionate about work as he was about having fun. A scholar and mentor of the automotive industry, he was Chief Operating Officer of Hoy Family Auto and was both a leader and a role model for his staff with whom he often became very close. Steve also loved El Paso and its community. He was active in YPO, El Paso Community Foundation, served as TADA Director 2014-2016, Kern Place Association, and St. Patrick's ACTS. Preceeded in death by his father, Bob Hoy, Jr., and his brother Rob Hoy III. Steve is survived by his wife Annette Hoy and his four children: Drew Hoy and his wife Kate; Meg Hoy, Beth Hoy and Allie Hoy. Mr. Hoy is also survived by his mother Rose Ann Hoy, his grandson, Hudson Steven Hoy, and his canine companions Rocky, Honey, Pasha, and Levi Hoy. In 2016 Steve agreed to be interviewed by El Paso Inc. attempting to educate and raise awareness for Multiple System Atrophy (MSA). Steve dealt with his illness as he did with most things in life - displaying an unwavering positivity and treating it as an opportunity to make himself and others better.
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Drew Hoy

Drew Hoy

General Manager

As a third generation car dealer, I have it in my blood. My grandfather started these dealerships back in the seventies and my dad grew it into what it is today. I was raised in El Paso and know the market well. I graduated from the University of Denver with my BSBA. After graduating, I entered the auto industry in Denver and now have experience in the sales, service and parts departments. While working in Denver, I also graduated from the National Automobile Dealers Association and look forward to keeping the tradition alive. 
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Melissa Ruck

Melissa Ruck

Comptroller

I began my career in the Automotive industry in the early seventies as a cashier and receptionist.  At the same time I attended UTEP and after changing my major at least 5 times accumulated over 140 hours.  I gained a passion for automobiles from my father.  I still remember watching him work on his stock cars while always describing to me what he was doing.  I have been with the Hoy Family for twenty years and still am passionate about my job.  I am lucky to have a loyal and dedicated staff!!
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Terry Avila

Terry Avila

Office Manager

I entered the car dealership business since 1986 as an office assistant. The best thing that happened to me 20 years ago was to be offered a job at Hoy Family Auto, which I also consider as family and home and love being a part of it. All these years have been a great and growing opportunity. When it comes to personal time I mostly spend it with my family and volunteering at my church.
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Arlene Alvarez

Arlene Alvarez

Assistant Office Manager

I started my career at Hoy Family Auto 6 years ago as a part time office assistant when I was given the opportunity to work and study. I have since then accomplished a Finance Bachelor’s degree from the University of Texas at El Paso. I have grown so much since then and was very grateful to have been given the opportunity to continue grow and be part of this company who I’ve grown to love as family. In my free time I enjoy spending time with my family. 
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Sonia Servin

Sonia Servin

Accounts Payable/Receivable

I was born and raised in El Paso and graduated from Ysleta High School.  I enjoy spending time with my family.
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Sales
Julio Cervantes

Julio Cervantes

Mercedes-Benz Sales Manager
Isaac Flores

Isaac Flores

Sales Consultant
Kevin Barnes

Kevin Barnes

Sales Consultant
Leslie Fleischer

Leslie Fleischer

Sales Consultant
Natalie Lara

Natalie Lara

Sales Consultant
Victoria Estorga

Victoria Estorga

Customer Service Specialist
Finance
Frank Flores

Frank Flores

Finance Manager
Martin Diaz De Leon

Martin Diaz De Leon

Finance Manager
Service
Willie Estrada

Willie Estrada

Parts and Service Director
Jose. A Meza

Jose. A Meza

Shop Foreman
Joe Montelongo

Joe Montelongo

Mercedes-Benz Service Advisor
Loni Miller

Loni Miller

Mercedes-Benz Service Advisor
Victoria Estorga

Victoria Estorga

Customer Service Specialist
Roger Gaona

Roger Gaona

Mercedes-Benz Service Advisor
Bill Head

Bill Head

Mercedes-Benz Technician
Carlos Mora

Carlos Mora

Mercedes-Benz Technician
Chris Guiterrez

Chris Guiterrez

Mercedes-Benz Technician
Dale Yeakley

Dale Yeakley

Mercedes-Benz Technician
Lupe Carrera

Lupe Carrera

Mercedes-Benz Technician
Rudy Rodriguez

Rudy Rodriguez

Mercedes-Benz Technician
Fernando Carillo

Fernando Carillo

Warranty Clerk
David Hockenberry

David Hockenberry

Shuttle Driver
Fred Garcia

Fred Garcia

Lot Tech
James McCormick

James McCormick

Mercedes-Benz Technician
Michael Bittar

Michael Bittar

Mercedes-Benz Technician
Parts
Omar Martinez

Omar Martinez

Parts Manager
Robert Wells

Robert Wells

Parts Consultant
Ron Schuler

Ron Schuler

Parts Consultant
Juan Hernandez

Juan Hernandez

Parts Consultant
Chris Hernandez

Chris Hernandez

Shipping & Receiving
Jorge Castro

Jorge Castro

Parts Consultant
Ricky Mora

Ricky Mora

Parts Driver
Body Shop
Gilbert Gomez

Gilbert Gomez

Body Shop Manager
Joe Barraza

Joe Barraza

Body Shop Assistant Manager
Roger Montes

Roger Montes

Quality Control
Hilda Ortiz

Hilda Ortiz

Clerk
Julie Aguilar

Julie Aguilar

Clerk

Mercedes-Benz of El Paso

1122 Airway Blvd, El Paso, TX 79925
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Sales: (915) 875-1170 | Hours
Service: (915) 996-9954 | Hours
Parts: (915) 503-2743 | Hours
Body Shop: (915) 503-2841 | Hours
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